Problem: Lines when trying to schedule clinic appointments

Suggested challenge: Currently, simply scheduling an appointment with a clinician or any other government service provider requires standing in long lines, and another line when returning for the actual appointment. There should be a way to save people the effort of having to spend so much time to make an appointment, by somehow scheduling the appointment in advance.

Insights: Potentially using mobile phones and SMS, the common denominator for citizens. Examples:
http://www.gocanvas.com/mobile-forms-apps/565-Appointment-Request
https://play.google.com/store/apps/details?id=com.appointmentplus.appointmentplus

Submitted by: Department of Population Welfare